🔒 Privacy Policy – Happynapo

Effective Date: December 25, 2025
Expiration Date: December 25, 2025

At Happynapo, safeguarding your privacy is at the heart of what we do. This Privacy Policy outlines in detail how we collect, process, store, and protect your personal information whenever you interact with our website https://happynapo.com, place an order, subscribe to our newsletters, or engage with our customer support team.
Our goal is to give you full transparency so you can feel secure when shopping with us or browsing our platform.

📋 1. Information We Collect

We may collect and process a variety of data to enhance your shopping experience and meet legal requirements. This includes:

  • 🧍 Personal Identification Data – Your full name, phone number, and email address.

  • 📦 Order & Delivery Information – Billing address, shipping address, and order history.

  • 💳 Payment Details – Securely processed via trusted third-party gateways (e.g., Stripe, PayPal) and never stored in plain text on our servers.

  • 🌐 Technical & Usage Data – IP address, browser type, device information, and pages visited on our site.

  • 🛍 Shopping Preferences – Product interests, wishlist items, and browsing behavior for personalization purposes.

We only collect information necessary to fulfill orders, improve services, and ensure compliance with relevant regulations.

🎯 2. How We Use Your Information

Your data is used solely for legitimate business purposes, such as:

  • 🚚 Order Processing & Delivery – Ensuring your purchases arrive safely and on time.

  • 🤝 Customer Support – Responding to inquiries, handling returns, and resolving any issues.

  • 🎨 Personalized Experience – Recommending products, tailoring offers, and remembering your preferences.

  • 📢 Marketing Communication – Sending promotional content, newsletters, and exclusive offers (only if you’ve opted in).

  • 📜 Legal & Regulatory Compliance – Maintaining accurate records for tax, fraud prevention, and legal reporting.

🔗 3. Data Sharing & Third-Party Disclosure

We respect your privacy and will never sell or rent your personal data. However, we may share limited information with trusted partners to help us operate our business effectively:

  • 💳 Payment Processing Providers – Such as Stripe and PayPal, to handle secure transactions.

  • 🚚 Shipping & Logistics Companies – For order delivery and tracking services.

  • 📊 Marketing & Analytics Platforms – To measure website performance and improve customer experience.

All third-party partners are contractually bound to protect your data and comply with applicable data protection laws.

🛡 4. Your Privacy Rights

As a customer of Happynapo, you have the right to:

  • 📂 Access & Review – Request a copy of the personal data we hold about you.

  • ✏ Correct or Update – Make changes to your details to keep them accurate.

  • 🗑 Delete Your Data – Ask us to remove your personal information from our records, subject to legal obligations.

  • 🚫 Withdraw Consent – Opt out of marketing communications at any time.

  • 🔄 Data Portability – Receive your personal data in a structured, commonly used format.

To exercise any of these rights, contact us at 📧 contact@happynapo.com. We will respond within 30 calendar days in accordance with data protection regulations.

🔐 5. Data Security Measures

We take data protection seriously and use industry-standard measures to keep your information safe:

  • SSL Encryption – Ensures all data transmitted between you and our website is secure.

  • Restricted Access Controls – Only authorized personnel can access sensitive data.

  • Secure Servers & Backups – To prevent loss or unauthorized access to information.

  • Regular Security Audits – To detect and address vulnerabilities proactively.

Despite our efforts, please be aware that no online transmission is 100% secure, and we encourage customers to use strong passwords and secure networks when accessing our services.

🍪 6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to:

  • Improve site performance and navigation.

  • Personalize your shopping experience.

  • Analyze traffic patterns and user behavior.

You can control or disable cookies via your browser settings. However, please note that some features of our site may not function properly without them.

📅 7. Policy Changes & Updates

We may update this Privacy Policy periodically to reflect changes in technology, laws, or our business practices. The most recent version will always be posted on our website with a clearly marked Effective Date.
We encourage you to review this policy regularly to stay informed.

📞 8. Contact Information

If you have questions, concerns, or requests regarding your privacy, please reach out to us:

📍 Address: 69 Peachfield Road, Channerwick, United Kingdom
📧 Email: contact@happynapo.com
📱 Phone: 070 5362 1520
🌐 Website: https://happynapo.com

Our dedicated Data Privacy Team is ready to assist you with any inquiries or requests regarding your personal data.